FAQ

Breakfast is not included in the room rate. Hotel Sointula offers its guests coffee, tea and cocoa, which you can cook freely. There is coffee milk, oat milk and spread in the fridge.

Hotel has a sauna and you can reserve it by phone or email. The sauna is not included in the room price, the price is on the price list.

There is free parking in the courtyayrd and electric car charging points in parking lots of downtown grocery stores.

Pets are welcome, but let us know your pet in advance so that we can reserve a suitable room for you. A pet´s stay is charged separately.

Possible cancellation can be made free of charge no later than one day before arrival.

Reservations made through Hotel Sointula´s own reservation system or by phone must be cancelled by phone to the hotel.

Reservations made through the Booking.com reservation system must be cancelled by the customer himself.

Hotel Sointula operates on a self service basis, there is no reception in the hotel. On the day of arrival, you will receive arrival instructions via text message to your phone. The message contains the code fot the key locker, where you can get the key to your room. If you need help, contact the hotel by phone.

The reservation is confirmed by entering the bank/credit card information into the reservation system and the accommodation is charged from the card after the accommodation.

When making your reservation through reservation system your confirmation be sent to your email.

A reservation made by phone will be confirmed if requested separately.